Last updated: June 11, 2026
Questions, feedback or trouble with the app? Email us at ognkskn@icloud.com — we read everything and usually reply within 24 hours.
My scan won't complete. Make sure your face is evenly lit, fills the frame, and the phone is at eye level. The live ticker locks measurements when quality is sufficient.
How do I restore a purchase? Open the paywall and tap Restore — purchases are tied to your Apple ID.
How do I delete my data? Profile → Delete photos removes images; account deletion in the app erases everything. Your face data never leaves your device.
Subscriptions are managed by Apple: Settings → your name → Subscriptions.